How can we
make it right?
We stand behind every product we ship. Start below and we'll walk you through your options in under 2 minutes.
Need to return or exchange an item? Use this page to start your request — we'll guide you through your options based on your product. For full details on our return policies, visit our Returns Policy page.
Select the product from your order. Each has a different policy — we'll show you exactly what applies.
Tell us what happened so we can find the right resolution for you.
Based on your product and issue, here are your options.
We'll use this to pull up your order and process your request. All fields required.
📎 Have photos or videos of the issue? You'll be able to attach them directly in the email that opens after submitting.
Request submitted!
You do not need to wait for a reply from us before shipping your return. Your request has been logged. Now follow the return instructions exactly as shown on the previous step.
Questions? Email support@wagwize.com — our team responds within 1 business day.